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Polisi Privasi

1. General

Tripfez guarantees that the privacy and security of all personal and financial information shared by you, will be protected in compliance with the highest e-commerce security standards when exchanged over the internet.

The Secure Socket Layer (SSL) technology we use ensures the privacy and security of all transactions. SSL technology encrypts data before it is transmitted, so that only the authorized recipient can have access to it. In addition to SSL technology, your information is further protected by the following: segmentation and compartmentalization of information on our network to ensure restricted access to customer information databases; physical and logical barriers to unauthorized access; and a best of breed firewall system.

2. Collection and Use of Information

This site requires that customers share personal and/or financial information in order to receive the services offered. With the following exceptions, such information will be used strictly for the purposes of providing the services requested:

Telephone numbers may be used to contact customers in case of an urgent need relating to an existing booking or request for services.

E-mail addresses may be used to inform clients of services and offers which are most likely to be of interest to them. With respect to this use of personal information, customers may at any time indicate their preference not to receive such information by changing their account settings, or may click on a link named “Unsubscribe” which is embedded with every email sent by Tripfez in order not to receive future messages.

3. Retention of Personal Data

Legal obligations may require that Tripfez retains personal information for a specified period of time. If so, Tripfez will only retain personal information for the duration of the specified period. Generic demographic data collected from personal information and used for marketing purposes may be retained longer but will be purged of any information which can be used to identify customers personally.

4. Information Shared With Third Parties

Tripfez will share your personal information with banks, processing companies, payment gateway providers and service providers involved in providing you the services requested. Unless there is an emergency and Tripfez is legally obliged to do so by law, Tripfez will never share your personal information with any other third parties.

5. Visitor IP Logging

Tripfez logs visitor IP addresses to optimize server performance and to track visitor movement through our site. In the case of the latter, the information is used by our web analytics software to provide us with important marketing information about our customers.

6. Cookies

Upon your initial visit to our site, Tripfez will automatically set a cookie -a small piece of data- on your hard drive to welcome you back to the site upon subsequent visits and to save your chosen site parameters. We do not use cookies to collect any information other than just described, and the information stored in a cookie can in no way be used to identify you personally. You can always avoid receiving cookies by setting your Web browser to refuse them.

7. Links to Third Party Sites

This website contains links to third-party websites. Tripfez’s Privacy Policy does not apply to these sites, and Tripfez makes no guarantees as to the privacy policy of any third party sites to which it contains links.

8. Changes in Privacy Policy

Tripfez may change its Privacy Policy at any time without notice. You agree that any information shared by you in relation to a booking is subject to the terms of the Privacy Policy in effect at the time of your most recent booking. If you have any questions or concerns regarding any provision of this policy, you are urged to contact us.

Company Information

Tripfez is a product by Tripfez Travel & Tours Sdn Bhd (1035532-D)
A-06-01, Empire Office Tower,
Jalan SS16/1,
47500 Subang Jaya,
Selangor, Malaysia